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Network Alliance Blog

June 27, 2017

Imagine a job description that reads, “Fetch coffee. Grab papers from printer and scanner. Deliver mail. No pay. No benefits.” Not even the most desperate intern would apply. But we know someone, well, something that would…a drone!

This may seem like a Jetsons episode, but it could be closer than we think. Drones have become so popular in recent years that the FAA requires you to...

June 13, 2017

You can spend unlimited dollars on cyber security. Buy top-of-the-line firewalls, and set your security software to scan your network and every machine in the office on the hour. Your IT guys will love you, but the thing is—you’re still vulnerable. Until you train your employees, cyber security hardware and software mean nothing. Spend all you want, but it’s money down the drain without ensuring that your employees get the training and resources they need to keep up with today’s security c...

May 23, 2017

Remember the early 2000s with desktop computers and dial-up internet connections? Back then, the internet was an intimidating place. Anywhere you went on the information super-highway included no protection for your browser or operating system. You either paid a lot of money for a disc of already outdated antivirus software, or you went unprotected and hoped for the best. These days, browsers can help you stay safe with a little bit of configuration. So what about your Windows operating system? Do you still need to budget an extra $100 per year for a...

May 11, 2017

 

For many small-to-medium sized businesses across the nation, Network Alliance is now the gold standard in customized IT support. Knowing that a team of IT professionals is only a phone call away brings peace of mind to busy leaders. So, how did we get here? Today, we’ll take a look at the history of the company from its quiet beginnings to its status as an award-winning IT provider.

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May 4, 2017

Do you use Google Docs? Then you know it’s a great way to collaborate on files with friends and co-workers. While lacking some advanced features, it’s an excellent free tool to share your work. Anytime you share a file, the recipient gets an email with a hyperlink for logging in to their Google account to access, view, and edit the file. So far, so good, but a new phishing scheme manages to recreate this entire process nearly flawlessly, making it very, very dangerous.

In this phis...

April 11, 2017

Like every other iPhone user out there, I begrudgingly ran the latest update after checking my social media one last time. Yes, even IT guys sometimes ignore update notifications. For the record, you should always run any update as soon as possible—they’re there for a reason! Typically, updates are pushed out to patch security holes and help stabilize software.

After the excruciating ten minutes without access to my precious device, the Apple logo came up. I typed in my four-digit passcode and skimmed through the introduction scr...

March 28, 2017

Ever get an email with an important subject line from a domain you recognize only to open it and find strange formatting? Maybe you just close and ignore (or even better, delete the message). But what if it says, “Your password has expired, click here to reset”? You click the link, type your information, and think everything is fixed. We’ve got bad news. You’ve been phished. Time to reset all of your passwords and contact your bank to check for suspicious activity.

We talk about phishing emails a lot, but it seems that a new scam...

March 7, 2017

It’s tax season—time for a fresh wave of scams. Scammers are even smarter this year. The IRS announced a new two-stage email scam that targets tax professionals. The scammers pose as clients looking for assistance. The ultimate goal is to get just enough information from the tax professionals to file fraudulent tax returns. Luckily, with a bit of skepticism and diligence, we should be able to stop these scammers in their tracks!

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February 28, 2017

You’ve probably never heard of Cloudflare, a web hosting company that provides security services, but chances are high that they know you. Big name companies such as Uber, OKCupid, and FitBit use Cloudflare’s tech management services. On February 17, a Google Project Zero engineer discovered the leak in Cloudflare’s code. One out of place character (= instead of >) caused the data of millions of people to leak (bleed) on to the internet. We don’t know yet if hackers have exploited...

February 28, 2017

Network Alliance was named a winner in multiple categories of the 2017 11th Annual Stevie Awards for Sales & Customer Service. These latest recognitions mark the fifth year in a row that the company has received this prestigious award.

At the Stevie Awards ceremony in Las Vegas, the Network Alliance Support Center team was recognized in the following categories:

  • Gold Award for Customer Service...
 
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