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Network Alliance Blog

June 3, 2015

In IT, it’s not a matter of if things will go wrong; it’s a matter of when they will go wrong. Huge numbers of Google users found themselves in limbo today after an apparent outage of the popular Google Apps platform. This is on the back of a major outage of American Airlines’ reservation platform that grounded a number of flights across the country yesterday.

Neither of these situations should be particularly damning of either company. Outages happen. What these disruptions prove is that no one is immune to issues with their compu...

February 6, 2013

Internet phone service has changed so much over the past few years that many business owners aren't sure how to separate truth from fiction.  Ben Martin, VP of Client Support, tackles the most common misperceptions of the pros and cons of business VoIP.

Ben MartinBen Martin, VP of Client Support

Voice over IP, where telephone calls travel over the Internet, rather than the phone company's network, has already achieved wide acceptance for personal use. Since launching the...

January 16, 2013

Clients come to Network Alliance customer Pathwise Partners for help with communications strategy, leadership development, and executive coaching.  And, they have high expectations.

Like many small business owners, CEO Nancy Eberhardt needs to offer her clients the personal service of a small company, but operate seamlessly like a larger company.  Sound familiar?

In a recent interview, she shared with Network Alliance her challenges:

    •    Make her clients believe she had the same, cutting edge infrastructure that they do
  ...

November 7, 2012

One important lesson we all learned in the past week is that emergency preparedness pays off.  As you review your business continuity plans, here is a short IT checklist to help ensure that your business remains up and running during the next storm:

DATA ACCESS & SECURITY

  • Data, files and documents are stored in a highly secure data center, preferably Tier 4 - the most stringent level
  • Data and files are continuously backed up, not just every night or every week
  • Files are accessible from any location on any device (PC, Smartphone, Tablet)
  • Multiple offices in different geographic locations have access to the same data and files

...

August 20, 2012

You have 2.6 seconds…where will a website visitor’s eye land?

When it comes to building a website, most of us design it from our own points of view. Hey, we KNOW what they need to know so we’ll just tell them! But, to get your message across AND convert visitors to leads, step into their shoes.

To create a user-centric website, we need to know what folks look at. Researchers at the Missouri University of Science and Technology recently found that users form a first impression of a site in less tha...

August 19, 2012

CEO Don Britton is demonstrating Hosted Desktop as he journeys to Alaska.

Taking inspiration from one of his favorite poems, “The Station” by Robert Hastings, Don is driving across the continent, demonstrating how Network Alliance’s hosted desktop and VoIP services allow clients to work remotely, access secure data from any device and manage business as usual.

File from an iPhone
In the first week Don shared an excellent example: With only his iPhone and the eCAP system he was able to respond qui...

August 13, 2012

Businesses owners, like you, invest in mobile computing to empower traveling workers, enable virtual positions, or attract workers who want more flexible work schedules, including those who want to take work home or toil long hours. That’s the positive side of the equation. Yet, technology is amoral so smartphones, with all the capabilities of a desktop computer, are also susceptible to the same security risks. Last year, a major scandal erupted in the UK over ...

June 12, 2012

Today’s workplace is increasingly mobile.  More and more employees work from their homes or any location other than the office and access your company’s business applications from smartphones and Internet-enabled tablets.  Fortunately, there is a great selection of business productivity applications available for mobile workers.  This article highlights a few for each of the three most popular device types.

Apps for iPad

More than 50 million iPads have been sold since its introduction in 2010.  As other tablet PCs have been released, Apple has maintained its leading market share, in part, by providing the most diverse...

April 4, 2012

There’s a lot of buzz around mobile apps right now; all the cool kids seem to be rolling one out.  The iTunes app store has more than over 1,000,000 available apps, and Google’s Android Marketplace and the Windows Phone app store are growing rapidly as well.  You see loads of smartphone users surfing the web (or maybe they’re playing Angry Birds) and wonder if you’re missing out on a hot trend.  Should you consider developing a mobile app?  Those are fair questions, with fairly simply answers.

The Consumer Market is Weak; In...

March 23, 2012

The popularity of direct mail marketing is back in vogue after years of decline, but many people don’t know how to execute the strategy.  Personalizing your letter is key, and Mail Merge in Microsoft Word helps. You can get the generic instructions by visiting Microsoft’s website, but you can’t get our “insider tips” that come from a Mail Merge Queen from way back.

With little fanfare, an old marketing strategy is making a comeback.  The Internet had pretty much killed off direct mail marketing.  Then, social networking and the CAN-SPAM law came along.  But, everything old is new...

 
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