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June 3, 2015

Four years after initial rumors and announcements, Microsoft has finally brought the power of Office to the iPad. Here’s the catch: the apps are free and allow users to view documents, but a valid 365 license is required to create or edit documents. Office 365 does have some positives that make it worth a look, but they need to be taken with the cons.

When is Office 365 a good solution? If the user has multiple devices, a single Office 365 license can work for up to five of his or her devices, which, with the release of Office on iPad, is pretty attractive. Next, with Office 365, you’ll always have access to the latest version without needing to purchase new disks or downloads, keeping you always up-to-dat...

June 3, 2015

Oh, passwords, what would we do without you? Whether  a four-digit PIN that locks our phone or a string of 10 random characters, you protect our important data and keep unwanted guests out of our devices.  It’s just that you aren’t that great at it.

Simple passwords like “123456” or “password” (yes, people still use those) can be guessed in minutes. Hackers and other malicious users “phish” for passwords by posing as a benevolent source (like an IT professional), hoping to convince you to give up  your credentials. Or they load...

June 3, 2015

Network Alliance is proud to announce that on February 7th, 2014, we received our 10,000th support survey.  At the close of each case, each client has the opportunity to respond to a survey and provide feedback on their support service. At 9:58 AM, we received the survey after a case between Jennifer of MillerMusmar CPA and our team member Luke Bailey was resolved and closed. 

Don Britton, CEO, will be visiting Jennifer to thank her for her contribution. We know how busy this time of year is for CPA firms, and we would like to publically thank her for her willingness to complete the survey and provide us with information helping us in our efforts to continue to  ma...

June 3, 2015

By now, you’ve probably heard, at least in passing, of last Tuesday’s federal court ruling that voided some aspects of the FCC’s Open Internet Order. Already, doomsayers are predicting, uh, doom.

First of all, what exactly is “Net neutrality?”

Simply put, Net neutrality is a policy set by a government that requires Internet Service Providers to give customers equal access to all content available via the internet. A Net neutrality policy usually prohibits ISPs from discriminating which content a customer can view or at what speeds they can view it. If a customer buys the ability to connect to the internet at a speed of, say, 25 megabits per second, he or she can reasonably as...

June 3, 2015

It's amazing what can spawn because a personal need is met.

Network Alliance CEO, Don Britton, wearing a Courteesy tie.

Josh Siapno spent the time before his high school prom scouring retail stores for the perfect bow tie to complement his prom regalia. The peak of the high school requires the peak of fashion, after all. The fabric, the design, the ability to match with all manner of shirt and jacket, true uniqueness. Finding the “perfect” tie was proving...

June 3, 2015

By Ted Brown, Vice President of IT Operations.

Here’s the deal. We’re all looking at it the wrong way.

The PC isn’t dead or dying. It simply is.

With the PC’s ubiquity, it’s tough these days to find a home without one and almost impossible to find a business without one. As my colleague said, you can’t match the functionality of a mouse and keyboard. And a Pew Internet and America Life  report indicates that 35% of Americans ages 16 and over own a tablet—a testament to their  practicality and cost-effectiveness.

So, tablets, smartphones, and other post-PC devices a...

June 3, 2015

By Lourdes Ashamalla, VP of Service Assurance

Yes, over the last few years, we’ve seen the demand for personal computers declining, although not nearly at the level that analysts and experts forecast. My Network Alliance colleague Ben Martin bid “Sayonara” to th­­e PC in the previous post in this series. Do I agree?  Sort of.

In certain marketing circles, there’s a saying (I’m paraphrasing): “People don’t buy hammers because they want hammers; people buy hammers because they’re trying to drive a nail.” In the same way you choose a hammer for driving nails, you purchase computing solutions that will ensure your abili...

June 3, 2015

By Ben Martin, VP of Client Support

Forty years in the tech industry is an eternity so, the PC had a pretty good run, didn’t it?

Ok, I hear you: “When push comes to shove, you’ll always want a PC to do your heavy lifting.” That’s fair.


Most people don’t do heavy lifting on their computers. Email and internet browsing are by far the most popular computer activities, and neither requires state-of-the-art technology.

“But, professionals need a PC as a hub!” Sure, I can see that. “Gamers who want to milk every bit of graphical fidelity must have their 8-core processors and $700 video cards?” You're right, a tablet can’t do that.

But…if you think about it, tha...

June 3, 2015

Since the mid-to-late ‘70s, the personal computer (PC) has been the device for computing needs. Ease of use and strong functionality transformed the PC from a niche, hobbyist product to a global consumer-friendly phenomenon. Following the development of devices like the Commodore 64 and the Apple II, the PC quickly became a staple in businesses and homes. Never before had the power of a computer been offered in such a small form.

While early PCs didn’t offer the sheer power of mainframes, most businesses and consumers realized they didn’t need it. Instead, they simply wanted to play a computer game,...

June 3, 2015

A lot of people are concerned over Google’s decision to discontinue Postini services, and rightly so. For a (very) quick recap for those that don’t know, Postini is an email and Web security service that provides email encryption and spam and malware filtering. Google bought Postini in 2007 and announced in mid-2012 that it would be discontinued by the end of the year, with its users being rolled over into Google Apps. Postini has been largely successful but has apparently outlived its current form’s usefulness to Google.

Things to note:

  • If your organization is switching from Postini, ...


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