Building a culture of customer service excellence is not an easy task for any company. More consumers demand exceptional customer service and are even willing to pay extra for that great experience.
What is it that sets some companies apart from others when it comes to providing outstanding customer service?
- Companies that stand out in their customer service offerings genuinely care about the customer experience
- Companies that care about their customers will go above and beyond to make each customer service interaction exceptional
- Exceptional customer service is not just about one interaction with a customer, but also about the follow-up and ensuring the customer is happy eve...