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February 14, 2017

Did someone give you a new laptop for Valentine ’s Day?? Maybe you simply bought yourself a treat. Either way, a fresh laptop is satisfying and exciting to tech geeks (yes, you!). After you’re up and running on the new machine, you remember that your old laptop is still sitting on your desk. You can’t throw it in the trash, but you can’t just leave it taking up space in your office. We’ve got a few options for you!

As IT people, we get technology upgrades more often than the average consumer, and I love giving my old hardware to...

February 7, 2017

In January, nerds gathered in Las Vegas for the annual Computer Electronics Show. This annual trade show brings tech companies large and small together to show what they’re working on for the year to come. It’s an event that showcases some outlandish technology that never makes it past the concept phase, but attendees also see what the biggest innovators in the world are hoping to accomplish over the next year. CES shows in the past have provided a first look at HDTVs, smart watches, and Blu-Ray technology. So what did this year bring?


January 31, 2017

Spam happens. Our Gmail accounts send obvious spam to the Junk folder automatically, where it’s eventually deleted. Outlook offers a junk filter, where you mark messages with one click. These filters keep our mailboxes clutter-free and remove the chance of accidentally opening the illegal prescription drug email during a presentation. But, in case you haven’t been reading our weekly articles, spammers are getting smarter. Attackers are starting to target even small businesses. So what can you do? Think third-par...

January 10, 2017

Every company aims to keep costs low and efficiency high. That’s the way to run a successful business. IT providers are no different and they use thin provisioning as one way to see a great bottom line. It affects you when they promise more available resources than they can realistically provide. Thin provisioning may not affect your everyday IT life, but when you come up against it, you’ll certainly feel the pain!


December 20, 2016

Creating something from nothing. Telling a computer what you want to build and watching a machine and special materials make your idea come to life. That’s 3D printing. This crazy technology, first invented by Chuck Hull in 1983, uses liquid photopolymers that become solid plastic when hit with  ultraviolet (UV) light. It’s come a long way since then, both in technique and cost. 3D printing is well on its way to becoming a staple in our businesses and households.


December 16, 2016

On December 9, the CERT group from the Department of Homeland Security announced that you should discontinue use of vulnerable  Netgear routers and remove them immediately from your network. If your wireless network is controlled by a Netgear router, check for these model numbers—R6250, R6400, R6700, R7000, R7100LG, R7300, R7900, and R8000.

Netgear didn’t respond to initial claims about the security hole, r...

November 29, 2016

When the iPhone 7 was announced in September, Apple confirmed a nasty rumor: The headphone jack is gone! Well, it looks like Apple is at it again. On October 27, the company announced a long-awaited update to its MacBook Pro line. Sharper screens, a new touch bar, and, oh, yeah, no standard USB ports!

Apple is notorious for killing a port for a replacement that, i...

November 21, 2016


Today we put a Spotlight on Tim Sutro our newest Tier 1. 

Q: What technical tip might be helpful to Network Alliance users?

I would teach them how to always log off completely all the way. This allows the system to fully restart t...

November 15, 2016

On Friday, October 21, 2016, roughly half of the world’s websites slowed to an absolute crawl or briefly went offline. Spotify, Twitter, and many others were down for at least part of the day. Sites were back up by the evening hours, but providers, customers, and website hosts remain uneasy. Honestly, it should make all of us uncomfortable. This well-coordinated attack came in multiple waves and used millions of IP addresses. So, what happened, and how can it be prevented in the future?


November 8, 2016

On Tuesday, November 8, Americans will have the opportunity to head to their local polling places and vote. Wait, don’t leave! We’re not here to discuss politics. We’re here to discuss what happens when you walk into a booth and interact with the device in front of you. We’ve come a long way from inserting pieces of paper into a literal ballot box with a slit cut in the top. Just like almost everything else these days, voting is moving further and further away from pen and paper in favor of more convenient digital options—just not at the rate you might think.

There are two main types of voting machines in use today. Optical scan (paper) and DRE (Direct-Recording Electronic) voting systems. You can see a li...

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