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February 28, 2017

You’ve probably never heard of Cloudflare, a web hosting company that provides security services, but chances are high that they know you. Big name companies such as Uber, OKCupid, and FitBit use Cloudflare’s tech management services. On February 17, a Google Project Zero engineer discovered the leak in Cloudflare’s code. One out of place character (= instead of >) caused the data of millions of people to leak (bleed) on to the internet. We don’t know yet if hackers have exploited...

February 28, 2017

Network Alliance was named a winner in multiple categories of the 2017 11th Annual Stevie Awards for Sales & Customer Service. These latest recognitions mark the fifth year in a row that the company has received this prestigious award.

At the Stevie Awards ceremony in Las Vegas, the Network Alliance Support Center team was recognized in the following categories:

  • Gold Award for Customer Service...
February 14, 2017

Did someone give you a new laptop for Valentine ’s Day?? Maybe you simply bought yourself a treat. Either way, a fresh laptop is satisfying and exciting to tech geeks (yes, you!). After you’re up and running on the new machine, you remember that your old laptop is still sitting on your desk. You can’t throw it in the trash, but you can’t just leave it taking up space in your office. We’ve got a few options for you!

As IT people, we get technology upgrades more often than the average consumer, and I love giving my old hardware to...

February 7, 2017

In January, nerds gathered in Las Vegas for the annual Computer Electronics Show. This annual trade show brings tech companies large and small together to show what they’re working on for the year to come. It’s an event that showcases some outlandish technology that never makes it past the concept phase, but attendees also see what the biggest innovators in the world are hoping to accomplish over the next year. CES shows in the past have provided a first look at HDTVs, smart watches, and Blu-Ray technology. So what did this year bring?


January 31, 2017

Spam happens. Our Gmail accounts send obvious spam to the Junk folder automatically, where it’s eventually deleted. Outlook offers a junk filter, where you mark messages with one click. These filters keep our mailboxes clutter-free and remove the chance of accidentally opening the illegal prescription drug email during a presentation. But, in case you haven’t been reading our weekly articles, spammers are getting smarter. Attackers are starting to target even small businesses. So what can you do? Think third-par...

January 10, 2017

Every company aims to keep costs low and efficiency high. That’s the way to run a successful business. IT providers are no different and they use thin provisioning as one way to see a great bottom line. It affects you when they promise more available resources than they can realistically provide. Thin provisioning may not affect your everyday IT life, but when you come up against it, you’ll certainly feel the pain!


December 20, 2016

Creating something from nothing. Telling a computer what you want to build and watching a machine and special materials make your idea come to life. That’s 3D printing. This crazy technology, first invented by Chuck Hull in 1983, uses liquid photopolymers that become solid plastic when hit with  ultraviolet (UV) light. It’s come a long way since then, both in technique and cost. 3D printing is well on its way to becoming a staple in our businesses and households.


December 16, 2016

On December 9, the CERT group from the Department of Homeland Security announced that you should discontinue use of vulnerable  Netgear routers and remove them immediately from your network. If your wireless network is controlled by a Netgear router, check for these model numbers—R6250, R6400, R6700, R7000, R7100LG, R7300, R7900, and R8000.

Netgear didn’t respond to initial claims about the security hole, r...

November 29, 2016

When the iPhone 7 was announced in September, Apple confirmed a nasty rumor: The headphone jack is gone! Well, it looks like Apple is at it again. On October 27, the company announced a long-awaited update to its MacBook Pro line. Sharper screens, a new touch bar, and, oh, yeah, no standard USB ports!

Apple is notorious for killing a port for a replacement that, i...

November 21, 2016


Today we put a Spotlight on Tim Sutro our newest Tier 1. 

Q: What technical tip might be helpful to Network Alliance users?

I would teach them how to always log off completely all the way. This allows the system to fully restart t...



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