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Network Alliance Blog

March 15, 2016

We know communication is crucial. But the best method for communicating varies from company to company and person to person—a text to your co-worker, Facebook Messenger with your sister, FaceTime with a friend. And mom still expects a phone call every Sunday. In a perfect world, we would all use the same tools. Slack may be the most perfect platform to communicate with all audiences that we’ve seen yet.

Slack minimizes the need for email, the killer app in most organizations. According to some estimates, the company is growing fa...

March 7, 2016

For the fourth year in a row, Network Alliance received a Stevie Award for its outstanding customer service. This year’s recognition results from a new employee appreciation initiative initiated by the management team. An Innovation Suggestion Program encouraged team members to suggest and develop new ideas for customer support. CEO Don Britton and the management team have put a strong emphasis on the company’s core values and increased employee ownership and commitment. These plans have led to improvements in client satisfaction. In 2015, Network Alliance received an above-industry-averag...

March 2, 2016

When have you gone an entire day without checking your work email? These days, it’s almost impossible to find a mobile device without a connection to work information. Whether it’s a full-fledged remote desktop environment (like eCAP) or a text message, everyone has employment-related information on their phone or tablet. So how can you protect this incredibly valuable resource?

Passcode Requirements

IT securit...

February 23, 2016

If you spend your days in front of a Windows machine, you’ve likely seen that nosy pop-up in the bottom right corner. “Windows 10 is here. Get it for free!” You’re smart, the internet has trained you to trust no one that mentions the word “free” in a pop-up. However, after your fourth run-in with this Window, you finally contact your friendly IT professional who says it’s legitimate and free. You schedule your (shockingly painless) update, start up your newly updated machine, and there it is.

Windows 10. Look at the beautiful Sta...

September 25, 2015

Today, the line between work and home is blurry for both international enterprises and small and medium-sized businesses. Many companies offer employees the opportunity to work from home, and recent data indicates workers able to perform tasks remotely boosts their productivity.1

 

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September 23, 2015

How would you describe your last tech upgrade? It was probably the transition from Windows XP to Vista—or Windows 7, if you were lucky— and filled with difficulty and frustration. You’re probably thinking a move to the cloud will cause the same kind of headaches. Fortunately, transitioning to the cloud results in very small changes—when you use hosted desktop solutions. With a hosted desktop system, there are no complicated operating system changes and very little staff training required. Mo...

September 22, 2015

Network security is a familiar term these days—for all the wrong reasons. Fear of cyber attacks has led many businesses to prioritize the security of their networks and develop new network policies.

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September 21, 2015

Microsoft Office is the most frequently deployed business app across the globe.1 As such, most businesses rely heavily on Word, Excel, PowerPoint, and other basic Office 365 applications.

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September 18, 2015

First, there were pens, paper, and ledgers. Then, typewriters came along, making business administration faster and easier. When the first computers arrived, they automated calculations and processes, taking efficiency a step further. Then came a complete game changer: the Internet. With access to affordable communications worldwide, a new business paradigm emerged that removed the limits of time and distance. Now, the clo...

September 16, 2015

The more technology expands, the more obvious it becomes to employees that it is—or should be—possible to work from anywhere. And in jobs where working remotely is possible, employees increasingly demand that option. As the impetus behind this trend swells, the best talent will migrate to the companies offering the greatest flexibility. To meet the demand, small business technology solutions should allow for greater variance in work location, hours, and methods.

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