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Reviews

Latest Reviews

Satisfied clients are our best recommendation. The Latest Reviews tool provides a behind-the-scenes, unvarnished look at what we’re hearing from our clients. Because we are committed to continuous improvement, you’re seeing the good and, occasionally, the bad and ugly comments that we get each and every day from Network Alliance clients. Our comments don’t just come from the liaisons at the companies; we hear from all Network Alliance users, from CEOs to front-line staffers. If you’re wondering if Network Alliance is right for you, check back here for several days in a row and you’ll get the clearest picture of how we’re making IT simple, one user at a time.

*Please note, since this is a live feed, the opinions and views expressed here do not necessarily reflect the opinions and views of Network Alliance (although we tend to agree with the nice things people have to say).

From Our Daily Client Satisfaction Report


02.15.2018

Austin was very helpful, knowledgeable, and courteous.

02.15.2018

Excellent service as always!

02.14.2018

Extremely helpful!!!!

02.14.2018

I really cant tell if the issue has been resolved until I try to log in again.

02.14.2018

Corey is awesome with assistance as always!

02.14.2018

Two thumbs up!

02.14.2018

Thank You Corey!

02.14.2018

Austin was great to work with. My only problem came the next day when I sat down at my new computer and discovered there was still no log-in box for me (although there was something marked "ecap" which worked with a password he gave me). I though the point of our conversation was to get me set up as a new employee so that I had full access to the system. I'm still a bit confused about this.

02.14.2018

Andy was a great help in solving my issues.

02.13.2018

The hold times have become outrageous. We are trying to work and cant get anything done when we are on the phone for over a hour. And we had to call twice for same issue so therefore we had to wait twice and were told we needed supervisor approval for a password reset

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