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Reviews

Latest Reviews

Satisfied clients are our best recommendation. The Latest Reviews tool provides a behind-the-scenes, unvarnished look at what we’re hearing from our clients. Because we are committed to continuous improvement, you’re seeing the good and, occasionally, the bad and ugly comments that we get each and every day from Network Alliance clients. Our comments don’t just come from the liaisons at the companies; we hear from all Network Alliance users, from CEOs to front-line staffers. If you’re wondering if Network Alliance is right for you, check back here for several days in a row and you’ll get the clearest picture of how we’re making IT simple, one user at a time.

*Please note, since this is a live feed, the opinions and views expressed here do not necessarily reflect the opinions and views of Network Alliance (although we tend to agree with the nice things people have to say).

From Our Daily Client Satisfaction Report


06.18.2018

Hah - took longer to complete the survey than for NA to fix my problem!

06.18.2018

A+!

06.16.2018

Chris gave it the old college try! Resolution was not possible. So I probably need new equipment.

06.15.2018

I always have my issues resolved in a friendly professional manner. Thank you for great customer support people like Cory.

06.15.2018

Assuming the issue stays resolved! Appreciate the continuous follow up by Brandon.

06.15.2018

Corey was great. As always.

06.14.2018

Thanks, Andy!

06.14.2018

Dustin was able to look up my prior case notes and fix my issue in less than 5 mins. Thanks!

06.13.2018

Thank you for the speedy fix!

06.13.2018

First Corey and then Austin spent volumes of time with me determining why my internet connection was down. After Austin spent an hour with me with the Verizon Fios tech I received a new router- which Austin then patiently helped me install. He was continuously helpful, kind and productive. He made my experience of the dreaded "no connection" so pleasant. Thanks, thanks. I am very grateful.

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