Satisfied clients are our best recommendation. The Latest Reviews tool provides a behind-the-scenes, unvarnished look at what we’re hearing from our clients. Because we are committed to continuous improvement, you’re seeing the good and, occasionally, the bad and ugly comments that we get each and every day from Network Alliance clients. Our comments don’t just come from the liaisons at the companies; we hear from all Network Alliance users, from CEOs to front-line staffers. If you’re wondering if Network Alliance is right for you, check back here for several days in a row and you’ll get the clearest picture of how we’re making IT simple, one user at a time.
*Please note, since this is a live feed, the opinions and views expressed here do not necessarily reflect the opinions and views of Network Alliance (although we tend to agree with the nice things people have to say).
Response time to pick up the call was slow -- more than 8 minutes.
The support person was very helpful and nice.
Corey was very helpful and resolved my issue.
Last week my outlook mysteriously disappeared. This week, I could not log in due to a synchronization issue on the app. I have no issues with the level of service provided with the analyst who had the unfortunate luck answering the phone. I do question why I must spend valuable time every week resolving computer issues that I am told on my end I could not have avoided. That means, it is on your end. You as my service provider are costing my too much valuable time! it is unacceptable!!!!!
Corey was very helpful and knowledgeable.
Corey was able to quickly fix the issue for me as well as the other users. Thanks!
Austin was very helpful! Thank you.
longer than usually hold time
Aside from the wait time in queue, the service was excellent. Thank you for your help.
703.715.4960 Tech Support
To kick off the new year, we’re happy to announce that Network Alliance has successfully completed a SOC 2 Type I...