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Reviews

Latest Reviews

Satisfied clients are our best recommendation. The Latest Reviews tool provides a behind-the-scenes, unvarnished look at what we’re hearing from our clients. Because we are committed to continuous improvement, you’re seeing the good and, occasionally, the bad and ugly comments that we get each and every day from Network Alliance clients. Our comments don’t just come from the liaisons at the companies; we hear from all Network Alliance users, from CEOs to front-line staffers. If you’re wondering if Network Alliance is right for you, check back here for several days in a row and you’ll get the clearest picture of how we’re making IT simple, one user at a time.

*Please note, since this is a live feed, the opinions and views expressed here do not necessarily reflect the opinions and views of Network Alliance (although we tend to agree with the nice things people have to say).

From Our Daily Client Satisfaction Report


05.09.2017

Quick, efficient, and very helpful

05.09.2017

Thanks!

05.08.2017

Thanks Corey!

05.08.2017

Please note we have called 7 times to get our phone to be able to intercom before we transfer a call. We are always told it is working...we try it and again it does not work. It is not working again now. We have had nothing but issues with this Voip Phone and are very very unhappy with it. Please have someone actually fix our reception phone so we can use it the way it is intended to be used. When a call comes in we need to "buzz" the person that the caller wants to speak to and ask if they want to take the call. If they do we transfer the call...if not we take a message. we are not able to "buzz"...aka *2 anyone from the receptionist phone. Please look into this and correct the error. thank you they did fix the forwarding of the phones issue and Tim was great....but getting help with the phones is always an issue

05.07.2017

Thanks Corey!

05.06.2017

i seem to get all of the weird issues and you always fix them FAST!! thanks so much

05.05.2017

Thanks again

05.05.2017

Quick, easy, and professional.

05.05.2017

Adam was a big help in resolving my computer issues.

05.05.2017

This took a while and two rounds by different agents but it was finally resolved satisfactorily.

5
 
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