Satisfied clients are our best recommendation. The Latest Reviews tool provides a behind-the-scenes, unvarnished look at what we’re hearing from our clients. Because we’re committed to continuous improvement, you’re seeing the good and, occasionally, the bad and ugly comments that we get each and every day from Network Alliance clients. Our comments don’t just come from the liaisons at the companies; we hear from all Network Alliance users, from CEOs to front-line staffers. If you’re wondering if Network Alliance is right for you, check back here for several days in a row and you’ll get the clearest picture of how we’re making IT simple, one user at a time.

*Please note, since this is a live feed, the opinions expressed here don’t necessarily reflect the overall views of Network Alliance (although we tend to agree with the nice things people have to say).

Influenceometer

97 %

Client Retention Rate

For

21 0 422
Years Months Days

98 %

Timely response time

98 %

Satisfaction

99 %

Knowledgeable

99 %

Courteous

99 %

Communication

Sep 21, 2018

Tim was awesome. I thought it would take a great deal of time to get the support that I needed, but he did it all in minutes and in a first rate manner. DS

David S
Sep 21, 2018

Ted was able to fix this 30-day-old case within minutes.

Vikki B
Sep 21, 2018

Austin was quick , courteous and efficient

Carolina B
Sep 21, 2018

Thanks Corey! Numero Uno!

Joe C
Sep 20, 2018

After a short description of my issue, Chris knew exactly what it was and quickly fixed it on the back-end. He also said he selected an option so that if the same problem happens with our new server, the server will automatically correct itself.

Michael D
Sep 20, 2018

Austin was excellent and resolved the issue.

Hari M
Sep 20, 2018

Jeremy was kind , courteous and resolved the issue in no time.

Hari M
Sep 19, 2018

Thanks Jeremy!

Caitlin F
Sep 19, 2018

Great, quick work!

Mike F
Sep 19, 2018

thank you Austin

Perry H
Sep 19, 2018

Shawn was terrific!

Harriett U
Sep 19, 2018

Thank You Chris!

Ruth A
Sep 19, 2018

Tim helped me with my immediate website pop-up problem and explained some Windows functionality. Very patient and courteous!

Jeffrey D
Sep 19, 2018

GERAT SERVICE!!!!

Lucius J
Sep 19, 2018

Cory was is a 5 Star thanks.

Lucius J
Sep 19, 2018

Cory is the best this was the best Experience I had with Networkalliance

Lucius J
Sep 17, 2018

very patient and courteous

Charlene T
Sep 17, 2018

Corey is the BOMB!

Eileen T
Sep 17, 2018

Resolve on the first call as often happens.

Craig D
Sep 17, 2018

Thanks Corey!!

Sarah R
Sep 16, 2018

Shaun was helpful and friendly. Network Alliance has the best staff.

Wendy O
Sep 15, 2018

Good support, very professional

Esther C
Sep 14, 2018

Went above and beyond to ensure a persistent problem we were having with a broadcast email provider was resolved. Eliminated so much heartache!

Angela S
Sep 14, 2018

thank you

Patrick C
Sep 14, 2018

Great informative service. Knew exactly the problem and fixed it overnight. Austin was very reassuring with communicating the process and everything.

Cristian R
Sep 14, 2018

Chris, Austen, Jeremy have been incredible. I am new to Network Alliance but have been dealing with IT network support vendors for 25 years. So far my experience has been exceptional. Many thanks -

Douglas B
Sep 13, 2018

We had some problems installing the software and couldn't finish.

Jill D
Sep 13, 2018

thank you

Patrick C
Sep 13, 2018

Jeremy did an amazing job helping me troubleshoot the issue and getting it resolved.

Anissa S
Sep 12, 2018

great job, thankssusan

Susan P
Sep 12, 2018

Chris was fantastic getting new printers and scanners online after our office move.

Katie N
Sep 12, 2018

Brandon is great! Thanks!

Shelbi B
Sep 11, 2018

He did his best but we were not able to find the unsaved file!

Huda K
Sep 11, 2018

Thanks, Corey!

Roger P
Sep 11, 2018

Thanks, Corey!

Roger P
Sep 10, 2018

Tim Sutro is the BEST! I gave him a challenge he had never seen before and remedied it in no time at all. thanks Tim!

Beverly G
Sep 10, 2018

Network Alliance always saves the day!

Giselle N
Sep 10, 2018

Corey is the Best

Bob E
Sep 10, 2018

Once again, awesome turnaround on an email request. Great job

John M
Sep 07, 2018

I panicked - you saved me, thank you!

Leslie H
Sep 07, 2018

Awesome help!

Lisa B
Sep 06, 2018

All good!!!

Lisa B
Sep 06, 2018

Thanks, Brandon

Karoline H
Sep 06, 2018

Brandon did a great job following up on various issues we were having, making sure everyone involved was taken care of.

Jill D
Sep 06, 2018

Service was great, though wait times prior to their service were unreasonable.

Joseph V
Sep 06, 2018

Brandon was able to resolve the Microsoft licensing issue through a screen share. Good guy to work with !

Jeffrey D
Sep 05, 2018

Quick and professional service from Brandon!

Judy F
Sep 05, 2018

Brandon (I believe that was his name) did a great job of understanding my issue and fixing it in a timely manner.

Austin A
Sep 05, 2018

Tyler responded quickly to my request to update software on all of our work stations.

Becca F
Sep 04, 2018

Fast, direct assistance! Thanks!

Kevynn G

Jamie Loving, Director and CFO

Blue Water Capital 10 year client
testimonials photo

We're no longer tied to being in the office or at our desk looking at our smartphone. Our productivity has likely doubled.

Joey Musmar, CPA, Managing Partner

MillerMusmar CPAs 15 year client
testimonials photo

For a business owner, it's a fabulous feeling to have complete trust in your IT provider. Thanks to Network Alliance, we have experienced zero IT-related limitations or obstacles to our firm's growth and expansion.  It's no exaggeration to say that the underpinnings of our business exist with them.

Joseph Aiken, CPA, Principal

Aiken & Company PC 13 year client
testimonials photo

In terms of vendors, working with Network Alliance is the best decision we have made.  For almost 15 years, Network Alliance has delivered the technology tools, technical support, and value of a Fortune 500-level network.  They've kept our technology completely up to date without any major disruptions.  I'm not usually passionate about most of our vendors, but my monthly fee to Network Alliance is a check I never mind signing.