Jamie Loving, Director and CFOBlue Water Capital 10 year client
We're no longer tied to being in the office or at our desk looking at our smartphone. Our productivity has likely doubled.
Jeff Hayden, CPA, PartnerRoss, Langan, & McKendree, LLP 2 year client
It was the smoothest IT upgrade I’ve ever experienced. Not only does Network Alliance clearly understand the accounting space and can anticipate what might happen, they put our minds at ease and walked us step by step through the implementation process. They established a timeline and stuck to it.
Joey Musmar, CPA, Managing PartnerMillerMusmar CPAs 15 year client
For a business owner, it's a fabulous feeling to have complete trust in your IT provider. Thanks to Network Alliance, we have experienced zero IT-related limitations or obstacles to our firm's growth and expansion. It's no exaggeration to say that the underpinnings of our business exist with them.
Joseph Aiken, CPA, PrincipalAiken & Company PC 13 year client
In terms of vendors, working with Network Alliance is the best decision we have made. For almost 15 years, Network Alliance has delivered the technology tools, technical support, and value of a Fortune 500-level network. They've kept our technology completely up to date without any major disruptions. I'm not usually passionate about most of our vendors, but my monthly fee to Network Alliance is a check I never mind signing.
Julia Spicer, Executive DirectorMid-Atlantic Venture Association 16 year client
There are so many things to consider when you are moving your company’s IT infrastructure and equipment, but Network Alliance has seen it all and done it all. By taking care of everything IT-related for us on not one, but two, moves, it was amazing how much stress they removed.
Tom Wimer, President & CEOAxeo 6 year client
Network Alliance has the total package available to a small business for a price you just couldn't replicate if you had to build it yourself.
Sandra Barrett, Practice AdministratorGeorge, Strickler & Lazer, The Eye MDs 6 year client
What a godsend Network Alliance has been to our ophthalmology practice! We have two practice locations and an ambulatory surgery center. Network Alliance's expertise has afforded us the opportunity to focus our efforts on quality patient care. All of our IT and communication worries are in the capable hands of Network Alliance—we've have been customers for six years and are never disappointed. They were instrumental in working with software companies on our behalf when new products were introduced in our system. I don't know how we could have done it without them. We have no IT staff in our practice—and thanks to Network Alliance, this hasn't been an issue. Our practice has grown significantly since Network Alliance took over the reins of managing our IT and they have proven time and time again that they are well-equipped to handle our growing needs (medical device integration, practice management software, phones, etc.) How refreshing it is to know that when issues do arise, Network Alliance is a phone call and a friendly, professional voice away! The capable staff at Network Alliance has always responded quickly and efficiently to any technical problems that we encounter. Frequently they go above and beyond to help us by working with software vendors, designing work stations, investigating equipment options, etc. Thank you for all you do behind the scenes to keep our systems (computer and VoIP phones) running smoothly. A medical practice is regulated by many government statutes and Network Alliance has helped us remain in compliance with issues such as HIPAA confidentiality. Many thanks and hats off to Network Alliance!
Sue Villarosa, CPA, PartnerLevy & Company, LLP 1 year client
We were paralyzed. Not only were we unable to deal with clients, but we couldn’t even cut checks to pay our own bills. It was scary how something like this could actually happen, but the Network Alliance team jumped right in and did all of the communication with our old provider to retrieve our data. It was remarkable how fast they were able to get us back up and running. The fact that they were already familiar with the tax and accounting software we use was a huge advantage.
Nancy Eberhardt, Owner and CEOPathwise Partners 11 year client
What sets Network Alliance apart from all the other options that we experienced, was the support function they have by phone to cover anything we might hit as a barrier.
Mitchell Weintraub, CPA, Managing PartnerCordia Partners 12 year client
Network Alliance has been a true partner. Over the past 10+ years, its service, expertise, and top-notch customer support have been essential to our successful growth. They have consistently supported our company and our clients by securely hosting multiple accounting applications, and I trust Network Alliance to stay updated on everything security-related.
Kelly Jennings, Founder and CEOQuincy CFO 1 year client
I am very happy Network Alliance was there when I needed them. The experience was super easy. The Network Alliance implementation team couldn’t have been more friendly and helpful. They bent over backwards, with no limitations on the amount of time spent uploading our data and applications. The result is an IT solution that's better than the one we had before–it’s a better environment for the way we work.
Martin Kopmeyer, CPA, PresidentLumen CPA 1 year client
Byron [Patrick] and the rest of the Network Alliance team understood my pain, and they delivered. The whole team rallied to get us going, staying in constant contact by phone, text, and email. In a very uncomfortable situation, they made me feel very much at ease. Better yet, what started as an emergency has since leveled off to highly reliable and consistent performance.
Timely response time
Check out our live, unfiltered client feedback!
*Please note, since this is a live feed, the opinions expressed here don’t necessarily reflect the overall views of Network Alliance (although we tend to agree with the nice things people have to say).
Thank you for your help.
Network Alliance made the new login process a breeze. I am not tech-savvy, but I had no issues downloading and accessing the new app with Network Alliance's help.
Great response time
Still having issues and need to have connection to our CRM established. No "buttons" in main menu to help log and track emails to people.
Ted routinely provides exceptional support. He is knowledgeable, professional and very responsive.
The support team was very helpful and polite and fixed the problem. Corey worked extra hard to search for the solution. Sometimes the easiest solution is hardest to use : )
help from NA is always great!
Brandon listens and quickly zeros in on the problem. Fast and efficient. Great job.
Awesome service from Corey as usual!
Good job and great service god bless
I worked with Chris Anderson initially and then worked with Brandon Roberts after and I have to say that the support provided was EXCELLENT. Brandon addressed all of my needs and concerns with full optimism and professionalism. I was really impressed with the service!!! 10/10 - Thanks Brandon!!
Corey did a great job resolving the issue.
You guys are the best! Don't change!
Brandon saved the day again! Thanks for resolving my latest QB issue!
I always know we are protected
GREAT service as always thank you.
Network Alliance fixed a problem that had been plaguing my computer for weeks. Thank you!
As always, Network Alliance figured things out and made everything work again. Thanks!
Andrew was wonderful in resolving this issue, but it should not have been an issue in the first place. We have provided the necessary information for when these updates occur (every week on Thursday nights) and we should not be prevented from working.
Very helpful. Thank you.
Brandon was very helpful and helped me resolve the issues that I was having.Thank you!Sari
Andrew is awesome! That's really all there is to say!
You guys are great!
Professional and courteous as always!
thanks for your help...
My request was completed amazingly fast which is so helpful in keeping us moving forward. THANK YOU!
Very efficient and very helpful!!! Thanks
My helper mumbled a bit and as I'm getting older it was a bit hard to follow. No impact on highly successful outcome. Just a bit hard to hear!
Shaun was great- knowledgeable and courteous, fixed my issue quickly.
Austin is great!!!
Network Alliance saves the day (again) & Jack is great!
Super helpful and resolved the issue very quickly.
email problem solved thanks!
Would have been resolved but I chose to take off line to try and remedy the remainder myself since I didn't have a proper headset to operate phone and work keypad. Service however was great - very strong customer service skills.
Couldn't login this morning but got immediate attention and access.
Shawn has been extremely helpful getting our room schedulers back online & set up!
"it wasnt me..." thanks for your heroic efforts to hook to an archaic system here. Thank the lord for hotspots.
Terrific and immediate service that fixed the issue!
Very impressive call-back time on a Sunday (Super Bowl Sunday, no less). This quick call solved a big issue. Thank you.
Support is fast and reliable! Thank you, Chris.
Tim Sutro has always been able to resolve my technical problems quickly, to inform me of mulltiple options, and give me new ideas about how to adapt whatever program I am using to be able to be more productive and effective.
Awesome, as always! Thanks for being on the ball, as usual!
Tyler's always takes care of what I need very quickly.
Client Retention Rate