Client Testimonials – Network Alliance

Jamie Loving, Director and CFO

Blue Water Capital 10 year client
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We're no longer tied to being in the office or at our desk looking at our smartphone. Our productivity has likely doubled.

Jeff Hayden, CPA, Partner

Ross, Langan, & McKendree, LLP 2 year client
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It was the smoothest IT upgrade I’ve ever experienced. Not only does Network Alliance clearly understand the accounting space and can anticipate what might happen, they put our minds at ease and walked us step by step through the implementation process. They established a timeline and stuck to it.

Joey Musmar, CPA, Managing Partner

MillerMusmar CPAs 15 year client
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For a business owner, it's a fabulous feeling to have complete trust in your IT provider. Thanks to Network Alliance, we have experienced zero IT-related limitations or obstacles to our firm's growth and expansion.  It's no exaggeration to say that the underpinnings of our business exist with them.

Joseph Aiken, CPA, Principal

Aiken & Company PC 13 year client
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In terms of vendors, working with Network Alliance is the best decision we have made.  For almost 15 years, Network Alliance has delivered the technology tools, technical support, and value of a Fortune 500-level network.  They've kept our technology completely up to date without any major disruptions.  I'm not usually passionate about most of our vendors, but my monthly fee to Network Alliance is a check I never mind signing.

Julia Spicer, Executive Director

Mid-Atlantic Venture Association 16 year client
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There are so many things to consider when you are moving your company’s IT infrastructure and equipment, but Network Alliance has seen it all and done it all. By taking care of everything IT-related for us on not one, but two, moves, it was amazing how much stress they removed.

Tom Wimer, President & CEO

Axeo 6 year client
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Network Alliance has the total package available to a small business for a price you just couldn't replicate if you had to build it yourself.

Sandra Barrett, Practice Administrator

George, Strickler & Lazer, The Eye MDs 6 year client
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What a godsend Network Alliance has been to our ophthalmology practice! We have two practice locations and an ambulatory surgery center. Network Alliance's expertise has afforded us the opportunity to focus our efforts on quality patient care. All of our IT and communication worries are in the capable hands of Network Alliance—we've have been customers for six years and are never disappointed. They were instrumental in working with software companies on our behalf when new products were introduced in our system. I don't know how we could have done it without them. We have no IT staff in our practice—and thanks to Network Alliance, this hasn't been an issue. Our practice has grown significantly since Network Alliance took over the reins of managing our IT and they have proven time and time again that they are well-equipped to handle our growing needs (medical device integration, practice management software, phones, etc.) How refreshing it is to know that when issues do arise, Network Alliance is a phone call and a friendly, professional voice away! The capable staff at Network Alliance has always responded quickly and efficiently to any technical problems that we encounter. Frequently they go above and beyond to help us by working with software vendors, designing work stations, investigating equipment options, etc. Thank you for all you do behind the scenes to keep our systems (computer and VoIP phones) running smoothly. A medical practice is regulated by many government statutes and Network Alliance has helped us remain in compliance with issues such as HIPAA confidentiality. Many thanks and hats off to Network Alliance!

Sue Villarosa, CPA, Partner

Levy & Company, LLP 1 year client
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We were paralyzed. Not only were we unable to deal with clients, but we couldn’t even cut checks to pay our own bills. It was scary how something like this could actually happen, but the Network Alliance team jumped right in and did all of the communication with our old provider to retrieve our data. It was remarkable how fast they were able to get us back up and running. The fact that they were already familiar with the tax and accounting software we use was a huge advantage.

Nancy Eberhardt, Owner and CEO

Pathwise Partners 11 year client
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What sets Network Alliance apart from all the other options that we experienced, was the support function they have by phone to cover anything we might hit as a barrier.

Mitchell Weintraub, CPA, Managing Partner

Cordia Partners 12 year client
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Network Alliance has been a true partner. Over the past 10+ years, its service, expertise, and top-notch customer support have been essential to our successful growth.  They have consistently supported our company and our clients by securely hosting multiple accounting applications, and I trust Network Alliance to stay updated on everything security-related.

Kelly Jennings, Founder and CEO

Quincy CFO 1 year client
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I am very happy Network Alliance was there when I needed them. The experience was super easy. The Network Alliance implementation team couldn’t have been more friendly and helpful. They bent over backwards, with no limitations on the amount of time spent uploading our data and applications. The result is an IT solution that's better than the one we had before–it’s a better environment for the way we work.

Martin Kopmeyer, CPA, President

Lumen CPA 1 year client
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Byron [Patrick] and the rest of the Network Alliance team understood my pain, and they delivered. The whole team rallied to get us going, staying in constant contact by phone, text, and email. In a very uncomfortable situation, they made me feel very much at ease. Better yet, what started as an emergency has since leveled off to highly reliable and consistent performance.

98 %

Timely response time

98 %

Satisfaction

99 %

Knowledgeable

99 %

Courteous

99 %

Communication

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Jan 16, 2019

Jack resolved our issue quickly!

Becca F
Jan 16, 2019

this hasn't been resolved. We still are only to have one person in at a time into the payroll (atx) 2018 program.

Tammy G
Jan 15, 2019

Tim was extremely helpful!

Michele B
Jan 15, 2019

Andy helped me out efficiently and FAST!!!!

Wendy M
Jan 15, 2019

excellent job by Austin!!

Judy F
Jan 15, 2019

Thank you Brandon

Kim B
Jan 11, 2019

Extremely professional. Assisted in setting up my account on my Samsung 8+ cell.

Carlo N
Jan 10, 2019

Awsome guys!

Jeff C
Jan 10, 2019

I can sleep at night with your security protocols in place

Nicole B
Jan 09, 2019

they keep us safe!

Nicole B
Jan 09, 2019

Awesome help!

Lisa B
Jan 09, 2019

Thanks Andy

Diane H
Jan 08, 2019

Brandon is great. Knowledgeable, friendly, professional and timely.

Angela S
Jan 08, 2019

Brandon did a great job on a very minor issue. I was concerned that I had a piece of malware but he was able to identify the problem associated with a program that was recently removed from my Mac. Thanks Brandon.

Mark M
Jan 08, 2019

Thanks Chris!

Sarah R
Jan 07, 2019

Awesome help, thanks

Lisa B
Jan 07, 2019

It's been a rough morning here on several accounts, but it would have been rougher still without you guys. Thanks a million, Corey, Brendan, et al.

Roger P
Jan 07, 2019

Cory took care of the issue very quickly!

Lori S
Jan 04, 2019

Excellent job Cris!

Arlene L
Jan 04, 2019

Excellent job! My Office Tools was fixed in a minute... Amazing...

Arlene L
Jan 04, 2019

Calls are always answered promptly, and issues corrected quickly! Very happy with the service.

Jane G
Jan 03, 2019

Tech support has always done a great job for me.

James C
Jan 03, 2019

Excellent as always! Took initiative with software company for update. I appreciate that very much!

Wendy L
Jan 02, 2019

Good job! Thank you very much...

Arlene L
Dec 31, 2018

Excellent job Brandon! Thank you very much

Arlene L
Dec 31, 2018

Thanks for your quick response.

Georgina P
Dec 28, 2018

This issue has been going on for several weeks, and Brandon has been diligently delving into it trying to get it resolved. Today we finally came up with a solution. I truly appreciate that he absolutely would not give up, and that his tenacity led to resolution.

Carroll M
Dec 28, 2018

Brandon is always very helpful and gets things taken care of quickly.

Carroll M
Dec 28, 2018

We just began working with Network Alliance in December

Samantha B
Dec 28, 2018

Austin was terrific!!

Lisa B
Dec 26, 2018

Andy is great

Carolina B
Dec 21, 2018

Network Alliance always comes through for me. Special thanks to Corey and Tyler!

Greg M
Dec 19, 2018

I've had two issues this week, both I suspect of my own making. First Sean and then Austin today both did spectacular jobs ensuring that I was up and running quickly. I would not work with any other company!

Robert W
Dec 19, 2018

Thanks for the quick response!

Renee W
Dec 19, 2018

very helpful!

Elizabeth R
Dec 19, 2018

excellent assistance!!

Elizabeth R
Dec 18, 2018

Thanks!

Renee W
Dec 18, 2018

Thank you for your help.

Mark M
Dec 18, 2018

Excellent! It is indeed a 5-star technical support. Thank you very much!

Arlene L
Dec 17, 2018

thanks

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Dec 17, 2018

Thanks!

Sarah R
Dec 17, 2018

Thanks!

Sarah R
Dec 17, 2018

Thanks!

Sarah R
Dec 17, 2018

Thanks!

Sarah R
Dec 17, 2018

Thanks!

Sarah R
Dec 17, 2018

Chris did a great job of getting me a temp RSA code

Jeffrey D
Dec 14, 2018

I really appreciate the patience the Technical Supprt Analyst showed me, especially, because of my limited tech knowledge. He was very kind and answer all my ridiculous questions. I appreciate all the help I received from Network Alliance.

Pat B
Dec 13, 2018

Excellent help. Very professional. Thank you for your patience.

Larry W
Dec 13, 2018

Brandon was professional and knowledgeable. Solved my issue in less than 5 mins. Thanks Brandon.

Nicolas P
Dec 12, 2018

Wow, you went above and beyond with this case! Thank you for all your time and troubleshooting. You all rock!

Nicole B

Influenceometer

97 %

Client Retention Rate

For

21 0 815
Years Months Days