Team – Network Alliance

Network Alliance is now part of Ntiva, Inc. Please click here to get more information.


Don Britton


In 1996, Don Britton had an idea to make technology simple. Realizing that technology often made work more complicated and difficult for most people, he set out to prove that it didn’t have to be that way.

So, he and a core team set up shop and developed what evolved to eCAP, Network Alliance’s answer to a better way of providing technology solutions for small businesses. Network Alliance made it possible for small businesses to benefit from technology that’s simple, reliable and affordable. Simply stated, worry-free technology.

Prior to founding Network Alliance, Don was the controller and director of operations for Mario Morino, where he managed accounting and operational services, as well as developed and implemented managerial applications for use throughout the Morino Group, the Morino Institute, and its affiliated partners.

Don believes strongly in giving back to the community and donates his time to various nonprofit organizations and serves on the Fairfax County Chamber of Commerce Board of Directors and Executive Committee. He established and currently manages the Network Alliance Foundation Fund.

Lourdes Ashamalla

Service Assurance

Lourdes Ashamalla has provided quality client service at Network Alliance for more than 13 years. As the primary point of contact for all clients, she serves as the change management agent, provides training and assistance, develops and maintains strong knowledge of each client’s environment and business processes that support it, develops processes and procedures, and advises team members on client relationships.

Previously, Lourdes was a third-level manager at a public accounting firm where she managed audit and attestation engagements for automotive and retail businesses and prepared and reviewed business and individual tax returns. Yet her real passion was managing, coaching, counseling, and mentoring staff. She also spent a significant part of her career leading internship, externship, and new staff accountant training programs.

Lourdes earned a bachelor’s degree in business administration, with a focus in accounting from Stetson University, Deland, FL.

Ted Brown

Production Assurance

Ted Brown currently oversees Network Alliance’s production support and engineering groups, as well as the implementation group. His experience includes implementing technologies such as Citrix, VoIP, virtualization, remote desktop technologies, and storage solutions. He also has extensive experience in system design, network security, web services, software interoperability, virtualization, and IP technology.

Ted has worked in the IT industry for more than 10 years developing and implementing innovative solutions to satisfy the needs of Network Alliance’s diverse client base, including privately-held finance and consulting companies, nonprofit organizations, and large government services firms. He began his career with Network Alliance as a support analyst after graduating with a bachelor’s degree in management science and information systems from Virginia Polytechnic Institute and State University.

Ben Martin

Client Support

Ben Martin has more than 20 years of business and information technology experience working with both large and small organizations.  Currently, Ben directs IT support operations for Network Alliance.

Prior to joining the Network Alliance team, Ben served as vice president of customer care at Parature, a leading provider of cloud-based customer service and support software. He was the senior executive responsible for directing the preeminent technical support that Parature provides to its global client base and leading the development of new support offerings for clients and partners.

Before working with Parature, Ben was the director of investor services at Morino Institute’s Netpreneur Program, an organization dedicated to helping entrepreneurs in the Greater Washington, DC area grow their technology businesses. At Netpreneur, he worked with investors and entrepreneurs to identify early-stage funding opportunities within the Mid-Atlantic region.

Earlier in his career, Ben served as a technology analyst with the Advanced Technology Department of the American Chemical Society.

Ben earned an MBA in corporate finance and an MS in information systems from George Washington University in Washington, DC. He also holds a BS in corporate finance and a BA in philosophy from West Virginia University.

Byron Patrick, CPA

Business Development

Byron Patrick, CPA, has more than 15 years working in the information technology industry.  He started his career as a practicing CPA and eventually embraced his passion for technology and became the IT director of a mid-sized CPA firm in 2004. In July 2008, Byron founded his own IT services business focusing on CPA firms which he sold in 2016. He leads business development at Network Alliance.

Byron is known nationally as an industry thought leader and is a multi-year recipient of the CPA Practice Advisor’s 40 under 40 award.  Additionally, he is a frequent speaker at state and national conferences regarding various topics relating to technology in the accounting industry.

Byron is a founding member of the Maryland Association of CPAs (MACPA) and has served as past chair of the MACPA’s New/Young Professionals Network (NYPN) and MACPA’s board of directors. He is also actively involved with the American Institute of CPAs (AICPA) as  a member of the AICPA Council and PCPS Executive Commitee.

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